Privacy Policy

Last updated: May 11, 2025

RKG Interior Designers Pvt. Ltd. (“RKG Tiles,” “we,” “us” or “our”) respects your privacy and is committed to protecting the personal data you share with us through our website — https://www.rkgceramics.com (“Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

1.1 Personal Information You Provide

• Contact details: name, email address, phone number, postal address when you:

  • fill out a “Get a Quote” or contact form

  • sign up for our newsletter

  • send us a message via WhatsApp or email

• Transactional data: details you submit when requesting pricing, placing an order, or scheduling a showroom visit.

1.2 Usage Data

• Log data: your IP address, browser type and version, pages visited, time spent on pages, referring URL, and other diagnostics.

• Cookies & tracking:

  • Our Site uses Google Analytics to understand Site performance and user behavior.

  • We may employ Google Ads remarketing tags to show you relevant offers on other sites.

2. How We Use Your Information

We process your data to:

• Respond to your inquiries, provide quotes, and schedule appointments.

• Send you marketing communications (only if you’ve opted in).

• Improve our products, services, and website experience.

• Analyze Site usage and tailor our promotional efforts.

• Comply with legal and regulatory obligations.

3. Cookies & Tracking Technologies

• We use cookies, pixel tags, and similar technologies to collect usage data and remember your preferences.

• Most browsers allow you to control cookies through settings; however, disabling cookies may affect Site functionality.
  
  

4. Sharing & Disclosure

4.1 Service Providers
We may share information with third-party vendors who perform services on our behalf (e.g., hosting, analytics, email delivery). They’re contractually bound to keep your data secure and use it only to perform services for us.

4.2 Legal Requirements
We may disclose personal data if required by law or to protect our rights, property, or safety.

4.3 No Sale of Personal Data
We do not sell or rent your personal information to third parties.

5. Third-Party Links

Our Site may contain links to external websites (e.g., Google Maps embeds, social media pages). We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any personal information.

6. Data Retention

• We retain personal information only as long as necessary for the purposes outlined above or to comply with legal obligations.

• Usage and analytics data may be retained in aggregated, anonymized form indefinitely.

7. Your Rights & Choices

Under applicable law, you may have the right to:

• Access or receive a copy of the personal data we hold about you.

• Correct inaccurate or incomplete data.

• Delete your personal data (subject to legal requirements).

• Object to how we process your data or withdraw consent.

To exercise any of these rights, please contact us (see Section 9).

8. Security

We implement industry-standard technical and organizational measures—including encryption, access controls, and secure servers—to protect your information against unauthorized access, alteration, or disclosure.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from anyone under 13. If you believe we have collected such data, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll post the revised version here with a new “Last updated” date. Please review periodically.

11. Contact Us

If you have any questions, requests, or concerns about this policy, you can reach us at:

RKG Interior Designers Pvt. Ltd.
Main Road, JonaPur, New Delhi – 110074, India
📞 +91 92663 65859
📧 rkgtilesjp@gmail.com